Tavaana, a civil-society empowerment initiative has trained thousands of Iranians in live e-learning classes about democracy, women’s rights and similar topics, say Mariam Memarsadeghi and Akbar Atri , the group’s co-founders and co-directors. Our Facebook page is one of the most popular in the Persian language, engaging more than one million people a week with civic-education resources and updates on human-rights violations, they write for The Wall Street Journal:
We have a hunch about why this happened. The way Facebook’s detection systems work, once a post is reported by enough users—no matter the content, intent or who is reporting it—the post is marked as a terms-of-use violation. As it happens, the Iranian regime, much like the Chinese and Russian governments, is adept at mobilizing trolls to report activity it doesn’t like.
The same tyrants benefit from other well-intentioned Facebook policies. The prohibition on anonymous users, for instance, has kicked off thousands of activists who use pseudonyms to protect their own safety. Whistleblowers, advocates for political prisoners, rally leaders, labor activists, feminists and bloggers all use the platform to organize without detection..
“Organizations that exist out in the open, like ours, have trouble getting official page ‘verification’ from Facebook, something that could help protect us from threats and troll attacks from the Iranian government,” they write. “Even requests from the U.S. government go unanswered: Our donors at the State Department and United States Agency for International Development have told us that they have tried to relay these concerns to Facebook several times. No luck.”